TP Link - Vigi - Common Questions About Vigi 

VIGI Cameras

The following questions cover power, connectivity, audio, integration, and general camera capabilities for the VIGI range.

Power & Connectivity

• Power supply options VIGI cameras support 12V DC or PoE (802.3af/at, class 0). PoE-capable cameras can draw power directly from a compatible PoE switch, eliminating the need for a separate power adapter.
• PoE switch compatibility Yes — all VIGI wired cameras support Power over Ethernet and can be powered by any 802.3af/at-compliant PoE switch, simplifying cabling during installation.
• Outdoor use Select VIGI models carry an IP66 or IP67 weatherproof rating, making them suitable for outdoor installations. Use the Protection Level filter on the VIGI product page to identify outdoor-rated models.
• Simultaneous live streams Each camera supports up to 3 main streams and 3 sub-streams running simultaneously.

Viewing Angle & Zoom

The field of view depends on the camera's form factor and the lens focal length fitted. Always check the product specification sheet for the exact figures for your model. The table below shows example FOV values for the VIGI C340.

Focal Length	Horizontal FOV	Vertical FOV	Diagonal FOV
2.8 mm	102°	55°	122°
4 mm	79°	43°	93°
6 mm	50°	27°	59°

Audio

• Built-in speaker & microphone Many models — such as the VIGI C540 — include both a built-in speaker and microphone for two-way audio. Some models, like the VIGI C240, include a microphone only. Use the Audio filter on the VIGI product listing page to find models that match your audio requirements.

Web Interface & Credentials

• Web UI support All VIGI camera models support a Web UI except VIGI C300HP/P V1.0 and C400HP/P V1.0.
• Default username The default username is admin and cannot be changed. The password is set during first activation. If the password is forgotten, it must be reset — see the password reset guide linked in the sources below.

Third-Party Integration

• ONVIF protocol support VIGI cameras support the ONVIF protocol, enabling integration with third-party Network Video Recorders (NVRs) and Video Management Systems (VMS) that are ONVIF-compliant.

Resetting & Saving Recordings

• Factory reset Cameras can be reset either through the camera's built-in web interface or via VIGI Security Manager on a connected Windows PC.
• Saving recordings to a PC Yes — recordings can be exported to a computer using VIGI Security Manager. Refer to the setup and playback guide for step-by-step instructions.

VIGI NVR

Common questions about storage, camera compatibility, and internet requirements for VIGI Network Video Recorders.

Camera Compatibility

Storage & HDD

• HDD included? No. A hard drive is not included with VIGI NVR units and must be purchased separately. Use a 3.5-inch HDD of enterprise or surveillance grade for best reliability.
• Maximum HDD capacity A single HDD of up to 10 TB is supported per bay.
• Cloud storage Cloud storage is not supported. All video recordings are stored locally on the installed HDD only.

Channel Capacity

• VIGI NVR1008 Supports up to 8 cameras across its 8 channels.

Internet Requirement

• Local use (no internet) VIGI NVRs and cameras function without an internet connection. Live view and recorded video playback are available locally at the NVR.
• Remote access & alerts An internet connection is required to access cameras remotely via a phone or PC, and to receive motion detection notifications. Devices must also be bound to a TP-Link account for remote access.

VIGI Security Manager

VIGI Security Manager is the Windows-based desktop application for managing cameras and NVRs on a local or remote network.

Download & System Requirements

• Where to download VIGI Security Manager is available from the TP-Link Download Center at tp-link.com/download-center.
• Operating system Windows only. VIGI Security Manager is not available for macOS or Linux.

Capacity & Remote Access

• Maximum cameras managed Up to 256 cameras can be managed. However, simultaneous live preview is limited to a maximum of 64 streams.
• Remote viewing Yes — VIGI cameras and NVRs can be viewed remotely through VIGI Security Manager, provided they are bound to a TP-Link account.

VIGI App

The VIGI mobile app provides on-the-go access to cameras and NVRs from iOS and Android devices.

Download & Remote Access

• Where to download Search for VIGI on the Apple App Store or Google Play Store. A QR code is also available on the TP-Link VIGI product pages for quick download.
• Remote viewing Remote access is supported. Cameras and NVRs must be bound to a TP-Link account before they can be viewed outside the local network.