--- title: Recorder Products Generic WEB 5.0 Plugin description: This plugin update resolves a compatibility issue in the plugin that caused abnormal or incorrect video window behavior under the Windows 11 environment when running on newer versions of Chrome (139 and above) and Microsoft Edge (140 and above). --- [Skip to content](https://knowledge.ic.plus/recorder-products-generic-web-5.0-plugin#main-content) [Need Further Help? Click Here for our Support Form.](https://knowledge.ic.plus/kb-tickets/new?hsLang=en) [![ic-plus-logo.png\]](https://knowledge.ic.plus/hs-fs/hubfs/ICPlus_April2019/Images/ic-plus-logo.png?width=184&height=40&name=ic-plus-logo.png)](https://www.ic.plus) - [Home](https://www.ic.plus/index.html) - [Products](https://www.ic.plus/categories.html) Show submenu for Products - [Security - Recorders](https://www.ic.plus/security/c-65.html) Show submenu for Security - Recorders - [Brand](https://www.ic.plus/brand/c-134.html) - [Platform](https://www.ic.plus/technology/c-137.html) - [Channels](https://www.ic.plus/channels/c-140.html) - [BNC Resolution (Max)](https://www.ic.plus/resolution-max/c-162.html) - [BNC Compatibility](https://www.ic.plus/bnc-compatibility/c-223.html) - [IPC Resolution (Max)](https://www.ic.plus/ip-resolution-max/c-225.html) - [IPC Bandwidth](https://www.ic.plus/ipc-bandwidth/c-173.html) - [Compression](https://www.ic.plus/compression/c-170.html) - [Case Type](https://www.ic.plus/case-type/c-165.html) - [SATA Ports](https://www.ic.plus/sata-ports/c-142.html) - [PoE / PoC](https://www.ic.plus/poe-ports/c-148.html) - [Alarm In/Out](https://www.ic.plus/alarm-i-o/c-158.html) - [Internal Burner Possible](https://www.ic.plus/dvd-burner/c-176.html) - [Warranty (Months)](https://www.ic.plus/warranty-months/c-175.html) - [Series](https://www.ic.plus/series/c-147.html) - [Special Functions](https://www.ic.plus/special-functions/c-318.html) - [Status](https://www.ic.plus/status/c-217.html) - [Security - Cameras](https://www.ic.plus/security-cameras/c-126.html) Show submenu for Security - Cameras - [Brand](https://www.ic.plus/brand/c-334.html) - [Platform](https://www.ic.plus/platform/c-335.html) - [Resolution (MP)](https://www.ic.plus/resolution/c-336.html) - [Style](https://www.ic.plus/style/c-337.html) - [Colour](https://www.ic.plus/colour/c-918.html) - [Lens Type](https://www.ic.plus/lens-type/c-340.html) - [Lens Length](https://www.ic.plus/lens-length/c-341.html) - [IR Distance](https://www.ic.plus/ir-distance/c-342.html) - [Voltage](https://www.ic.plus/voltage/c-714.html) - [BNC Compatability](https://www.ic.plus/bnc-compatability/c-716.html) - [Dual BNC](https://www.ic.plus/dual-bnc/c-718.html) - [Warranty](https://www.ic.plus/warranty/c-720.html) - [Series](https://www.ic.plus/series/c-103.html) - [Special Features](https://www.ic.plus/special-features/c-724.html) - [Status](https://www.ic.plus/status/c-722.html) - [Security - Kits](https://www.ic.plus/security-kits/c-127.html) Show submenu for Security - Kits - [Technology](https://www.ic.plus/technology/c-472.html) - [Brand](https://www.ic.plus/brand/c-486.html) - [Recorder Channels](https://www.ic.plus/recorder-channels/c-473.html) - [Camera Quantity](https://www.ic.plus/camera-quantity/c-478.html) - [Camera Resolution](https://www.ic.plus/camera-resolution/c-479.html) - [Security - Storage](https://www.ic.plus/storage/c-66.html) Show submenu for Security - Storage - [Type of Storage](https://www.ic.plus/type-of-storage/c-434.html) - [Capacity](https://www.ic.plus/capacity/c-443.html) - [Brand](https://www.ic.plus/brand/c-444.html) - [Warranty (Months)](https://www.ic.plus/warranty/c-435.html) - [Security - Peripherals](https://www.ic.plus/peripherals/c-85.html) Show submenu for Security - Peripherals - [Camera Brackets](https://www.ic.plus/camera-brackets/c-885.html) - [Camera Peripherals](https://www.ic.plus/camera-peripherals/c-898.html) - [Recorder Peripherals](https://www.ic.plus/recorder-peripherals/c-894.html) - [Alarm I/O](https://www.ic.plus/alarm-i-o/c-86.html) - [Audio](https://www.ic.plus/audio/c-87.html) - [Bracket](https://www.ic.plus/bracket/c-88.html) - [Bracket](https://www.ic.plus/bracket-nbsp/c-360.html) - [Brand](https://www.ic.plus/brand/c-892.html) - [Camera Housing](https://www.ic.plus/camera-housing/c-89.html) - [Console](https://www.ic.plus/console/c-90.html) - [Converter](https://www.ic.plus/converter/c-91.html) - [Extender](https://www.ic.plus/extender/c-92.html) - [HDCVI Products](https://www.ic.plus/hdcvi-products/c-93.html) - [Lens](https://www.ic.plus/lens/c-94.html) - [Power](https://www.ic.plus/power/c-95.html) - [Rack Tray](https://www.ic.plus/rack-tray/c-96.html) - [Recorder Housing](https://www.ic.plus/recorder-housing/c-97.html) - [Stream / Decoder](https://www.ic.plus/stream-decoder/c-98.html) - [Test Monitor](https://www.ic.plus/test-monitor/c-99.html) - [UTP Balun](https://www.ic.plus/utp-balun/c-100.html) - [Intercom & Access Control](https://www.ic.plus/access/c-58.html) Show submenu for Intercom & Access Control - [Brand](https://www.ic.plus/brand/c-868.html) - [Access Control](https://www.ic.plus/access-control/c-73.html) - [Video Intercom](https://www.ic.plus/video-intercom/c-67.html) - [Consumables](https://www.ic.plus/consumables/c-59.html) - [IT Products](https://www.ic.plus/it-products/c-79.html) Show submenu for IT Products - [IP Switch](https://www.ic.plus/ip-switch/c-80.html) - [PC Client](https://www.ic.plus/pc-client/c-81.html) - [PoE](https://www.ic.plus/poe/c-82.html) - [Powerline](https://www.ic.plus/powerline/c-864.html) - [UPS](https://www.ic.plus/ups/c-83.html) - [Wi-Fi (Mesh & Extenders)](https://www.ic.plus/wi-fi-mesh-amp-extenders/c-865.html) - [Wireless (Point-2-Point)](https://www.ic.plus/wireless/c-84.html) - [Smart Home](https://www.ic.plus/smart-home/c-330.html) Show submenu for Smart Home - [Brand](https://www.ic.plus/brand/c-675.html) - [Category Tree](https://www.ic.plus/category-tree/c-881.html) - [Smart Device Type](https://www.ic.plus/smart-device-type/c-665.html) - [Bundles](https://www.ic.plus/bundles/c-684.html) - [Function](https://www.ic.plus/function/c-671.html) - [Compatibility](https://www.ic.plus/compatibility/c-677.html) - [TV & Monitors](https://www.ic.plus/monitors-tv/c-54.html) Show submenu for TV & Monitors - [Type of Display](https://www.ic.plus/type/c-385.html) - [Brand](https://www.ic.plus/brand/c-374.html) - [Size (Inches)](https://www.ic.plus/screen-size/c-378.html) - [Resolution](https://www.ic.plus/resolution/c-376.html) - [Smart TV](https://www.ic.plus/smart-tv/c-380.html) - [QTY of HDMI Input(s)](https://www.ic.plus/qty-of-hdmi-input-s/c-388.html) - [QTY of BNC Input(s)](https://www.ic.plus/qty-of-bnc-input-s/c-389.html) - [QTY of VGA Input(s)](https://www.ic.plus/qty-of-vga-input-s/c-392.html) - [Tuner](https://www.ic.plus/tuner/c-381.html) - [Analogue Tuner](https://www.ic.plus/analogue-tuner/c-390.html) - [Warranty (Months)](https://www.ic.plus/warranty-months/c-391.html) - [Set Top Boxes](https://www.ic.plus/set-top-boxes/c-41.html) Show submenu for Set Top Boxes - [Combo](https://www.ic.plus/combo/c-492.html) - [Terrestrial](https://www.ic.plus/terrestrial/c-490.html) - [Satellite](https://www.ic.plus/satellite-hd/c-555.html) - [IPTV](https://www.ic.plus/iptv/c-493.html) - [Android](https://www.ic.plus/android/c-494.html) - [Accessories](https://www.ic.plus/accessories/c-495.html) - [Brand](https://www.ic.plus/brand/c-873.html) - [Home Entertainment](https://www.ic.plus/home-entertainment/c-48.html) Show submenu for Home Entertainment - [TV](https://www.ic.plus/tv/c-814.html) - [Set Top Boxes](https://www.ic.plus/set-top-boxes/c-840.html) - [Blu-ray / DVD Player](https://www.ic.plus/blu-ray-dvd-player/c-50.html) - [Soundbar](https://www.ic.plus/soundbar/c-53.html) - [Portable Radio](https://www.ic.plus/portable-radio/c-52.html) - [Brand](https://www.ic.plus/brand/c-808.html) - [Set Top Box Type](https://www.ic.plus/set-top-boxes/c-614.html) - [TV Size (Inches)](https://www.ic.plus/tv-size-inches/c-821.html) - [TV Resolution](https://www.ic.plus/tv-resolution/c-823.html) - [Smart TV](https://www.ic.plus/smart-tv/c-828.html) - [TV QTY of HDMI Input(s)](https://www.ic.plus/tv-qty-of-hdmi-input-s/c-829.html) - [TV QTY of VGA Input(s)](https://www.ic.plus/tv-qty-of-vga-input-s/c-831.html) - [TV Tuner](https://www.ic.plus/tv-tuner/c-832.html) - [TV Analogue Tuner](https://www.ic.plus/tv-analogue-tuner/c-834.html) - [TV Warranty (Months)](https://www.ic.plus/tv-warranty-months/c-836.html) - [Android](https://www.ic.plus/android/c-949.html) - [AV Mounting Solutions](https://www.ic.plus/monitor-tv-brackets/c-1.html) Show submenu for AV Mounting Solutions - [Type of Mount](https://www.ic.plus/type-of-bracket/c-403.html) - [Function](https://www.ic.plus/function/c-407.html) - [Screen Size](https://www.ic.plus/screen-size/c-413.html) - [Feature](https://www.ic.plus/feature/c-419.html) - [Brand](https://www.ic.plus/brand/c-404.html) - [HDMI Products](https://www.ic.plus/hdmi-products/c-42.html) Show submenu for HDMI Products - [Adapter](https://www.ic.plus/adapter/c-43.html) - [HDMI Cables](https://www.ic.plus/cables/c-44.html) - [Distribution](https://www.ic.plus/distribution/c-45.html) - [HD Extenders](https://www.ic.plus/utp-distribution/c-47.html) - [Matrix](https://www.ic.plus/matrix/c-46.html) - [Modulators](https://www.ic.plus/modulators/c-621.html) - [TV Distribution](https://www.ic.plus/tv-distribution/c-24.html) Show submenu for TV Distribution - [Saorview (DVB-T2)](https://www.ic.plus/saorview-dvb-t2/c-585.html) - [Satellite](https://www.ic.plus/satellite/c-35.html) - [Distribution](https://www.ic.plus/distribution/c-497.html) - [Mounting](https://www.ic.plus/mounting/c-498.html) - [Mountings](https://www.ic.plus/mountings/c-657.html) - [Cable, Tools & Consumables](https://www.ic.plus/cable-connector-other/c-8.html) Show submenu for Cable, Tools & Consumables - [Accessories](https://www.ic.plus/accessories/c-565.html) - [Cable](https://www.ic.plus/cable/c-9.html) - [Connectors](https://www.ic.plus/connectors/c-10.html) - [Tools](https://www.ic.plus/tools/c-20.html) - [Support](https://www.ic.plus/support-and-downloads.html.html) Show submenu for Support - [Application Forms](https://www.ic.plus/support-and-downloads.html/Application-Forms.html.html) - [IC Realtime Support & Downloads](https://www.ic.plus/support-and-downloads.html/ic-realtime-support--downloads.html.html) - [Uniview Support & Downloads](https://www.ic.plus/support-and-downloads.html/Uniview_Support_and_Downloads%20.html) - [Dahua Support & Downloads](https://www.ic.plus/support-and-downloads.html/Dahua_Support_and_downloads.html) - [Remote Support](https://www.ic.plus/support-and-downloads.html/remote_support.html) - [About](https://www.ic.plus/about-us.html) Show submenu for About - [Meet the Team](https://www.ic.plus/about-us/meet-the-team.html) - [Contact](https://www.ic.plus/contact.html) Open main navigation Close main navigation - [Home](https://www.ic.plus/index.html) - [Products](https://www.ic.plus/categories.html) Show submenu for Products - [Security - Recorders](https://www.ic.plus/security/c-65.html) Show submenu for Security - Recorders - [Brand](https://www.ic.plus/brand/c-134.html) - [Platform](https://www.ic.plus/technology/c-137.html) - [Channels](https://www.ic.plus/channels/c-140.html) - [BNC Resolution (Max)](https://www.ic.plus/resolution-max/c-162.html) - [BNC Compatibility](https://www.ic.plus/bnc-compatibility/c-223.html) - [IPC Resolution (Max)](https://www.ic.plus/ip-resolution-max/c-225.html) - [IPC Bandwidth](https://www.ic.plus/ipc-bandwidth/c-173.html) - [Compression](https://www.ic.plus/compression/c-170.html) - [Case Type](https://www.ic.plus/case-type/c-165.html) - [SATA Ports](https://www.ic.plus/sata-ports/c-142.html) - [PoE / PoC](https://www.ic.plus/poe-ports/c-148.html) - [Alarm In/Out](https://www.ic.plus/alarm-i-o/c-158.html) - [Internal Burner Possible](https://www.ic.plus/dvd-burner/c-176.html) - [Warranty (Months)](https://www.ic.plus/warranty-months/c-175.html) - [Series](https://www.ic.plus/series/c-147.html) - [Special Functions](https://www.ic.plus/special-functions/c-318.html) - [Status](https://www.ic.plus/status/c-217.html) - [Security - Cameras](https://www.ic.plus/security-cameras/c-126.html) Show submenu for Security - Cameras - [Brand](https://www.ic.plus/brand/c-334.html) - [Platform](https://www.ic.plus/platform/c-335.html) - [Resolution (MP)](https://www.ic.plus/resolution/c-336.html) - [Style](https://www.ic.plus/style/c-337.html) - [Colour](https://www.ic.plus/colour/c-918.html) - [Lens Type](https://www.ic.plus/lens-type/c-340.html) - [Lens Length](https://www.ic.plus/lens-length/c-341.html) - [IR Distance](https://www.ic.plus/ir-distance/c-342.html) - [Voltage](https://www.ic.plus/voltage/c-714.html) - [BNC Compatability](https://www.ic.plus/bnc-compatability/c-716.html) - [Dual BNC](https://www.ic.plus/dual-bnc/c-718.html) - [Warranty](https://www.ic.plus/warranty/c-720.html) - [Series](https://www.ic.plus/series/c-103.html) - [Special Features](https://www.ic.plus/special-features/c-724.html) - [Status](https://www.ic.plus/status/c-722.html) - [Security - Kits](https://www.ic.plus/security-kits/c-127.html) Show submenu for Security - Kits - [Technology](https://www.ic.plus/technology/c-472.html) - [Brand](https://www.ic.plus/brand/c-486.html) - [Recorder Channels](https://www.ic.plus/recorder-channels/c-473.html) - [Camera Quantity](https://www.ic.plus/camera-quantity/c-478.html) - [Camera Resolution](https://www.ic.plus/camera-resolution/c-479.html) - [Security - Storage](https://www.ic.plus/storage/c-66.html) Show submenu for Security - Storage - [Type of Storage](https://www.ic.plus/type-of-storage/c-434.html) - [Capacity](https://www.ic.plus/capacity/c-443.html) - [Brand](https://www.ic.plus/brand/c-444.html) - [Warranty (Months)](https://www.ic.plus/warranty/c-435.html) - [Security - Peripherals](https://www.ic.plus/peripherals/c-85.html) Show submenu for Security - Peripherals - [Camera Brackets](https://www.ic.plus/camera-brackets/c-885.html) - [Camera Peripherals](https://www.ic.plus/camera-peripherals/c-898.html) - [Recorder Peripherals](https://www.ic.plus/recorder-peripherals/c-894.html) - [Alarm I/O](https://www.ic.plus/alarm-i-o/c-86.html) - [Audio](https://www.ic.plus/audio/c-87.html) - [Bracket](https://www.ic.plus/bracket/c-88.html) - [Bracket](https://www.ic.plus/bracket-nbsp/c-360.html) - [Brand](https://www.ic.plus/brand/c-892.html) - [Camera Housing](https://www.ic.plus/camera-housing/c-89.html) - [Console](https://www.ic.plus/console/c-90.html) - [Converter](https://www.ic.plus/converter/c-91.html) - [Extender](https://www.ic.plus/extender/c-92.html) - [HDCVI Products](https://www.ic.plus/hdcvi-products/c-93.html) - [Lens](https://www.ic.plus/lens/c-94.html) - [Power](https://www.ic.plus/power/c-95.html) - [Rack Tray](https://www.ic.plus/rack-tray/c-96.html) - [Recorder Housing](https://www.ic.plus/recorder-housing/c-97.html) - [Stream / Decoder](https://www.ic.plus/stream-decoder/c-98.html) - [Test Monitor](https://www.ic.plus/test-monitor/c-99.html) - [UTP Balun](https://www.ic.plus/utp-balun/c-100.html) - [Intercom & Access Control](https://www.ic.plus/access/c-58.html) Show submenu for Intercom & Access Control - [Brand](https://www.ic.plus/brand/c-868.html) - [Access Control](https://www.ic.plus/access-control/c-73.html) - [Video Intercom](https://www.ic.plus/video-intercom/c-67.html) - [Consumables](https://www.ic.plus/consumables/c-59.html) - [IT Products](https://www.ic.plus/it-products/c-79.html) Show submenu for IT Products - [IP Switch](https://www.ic.plus/ip-switch/c-80.html) - [PC Client](https://www.ic.plus/pc-client/c-81.html) - [PoE](https://www.ic.plus/poe/c-82.html) - [Powerline](https://www.ic.plus/powerline/c-864.html) - [UPS](https://www.ic.plus/ups/c-83.html) - [Wi-Fi (Mesh & Extenders)](https://www.ic.plus/wi-fi-mesh-amp-extenders/c-865.html) - [Wireless (Point-2-Point)](https://www.ic.plus/wireless/c-84.html) - [Smart Home](https://www.ic.plus/smart-home/c-330.html) Show submenu for Smart Home - [Brand](https://www.ic.plus/brand/c-675.html) - [Category Tree](https://www.ic.plus/category-tree/c-881.html) - [Smart Device Type](https://www.ic.plus/smart-device-type/c-665.html) - [Bundles](https://www.ic.plus/bundles/c-684.html) - [Function](https://www.ic.plus/function/c-671.html) - [Compatibility](https://www.ic.plus/compatibility/c-677.html) - [TV & Monitors](https://www.ic.plus/monitors-tv/c-54.html) Show submenu for TV & Monitors - [Type of Display](https://www.ic.plus/type/c-385.html) - [Brand](https://www.ic.plus/brand/c-374.html) - [Size (Inches)](https://www.ic.plus/screen-size/c-378.html) - [Resolution](https://www.ic.plus/resolution/c-376.html) - [Smart TV](https://www.ic.plus/smart-tv/c-380.html) - [QTY of HDMI Input(s)](https://www.ic.plus/qty-of-hdmi-input-s/c-388.html) - [QTY of BNC Input(s)](https://www.ic.plus/qty-of-bnc-input-s/c-389.html) - [QTY of VGA Input(s)](https://www.ic.plus/qty-of-vga-input-s/c-392.html) - [Tuner](https://www.ic.plus/tuner/c-381.html) - [Analogue Tuner](https://www.ic.plus/analogue-tuner/c-390.html) - [Warranty (Months)](https://www.ic.plus/warranty-months/c-391.html) - [Set Top Boxes](https://www.ic.plus/set-top-boxes/c-41.html) Show submenu for Set Top Boxes - [Combo](https://www.ic.plus/combo/c-492.html) - [Terrestrial](https://www.ic.plus/terrestrial/c-490.html) - [Satellite](https://www.ic.plus/satellite-hd/c-555.html) - [IPTV](https://www.ic.plus/iptv/c-493.html) - [Android](https://www.ic.plus/android/c-494.html) - [Accessories](https://www.ic.plus/accessories/c-495.html) - [Brand](https://www.ic.plus/brand/c-873.html) - [Home Entertainment](https://www.ic.plus/home-entertainment/c-48.html) Show submenu for Home Entertainment - [TV](https://www.ic.plus/tv/c-814.html) - [Set Top Boxes](https://www.ic.plus/set-top-boxes/c-840.html) - [Blu-ray / DVD Player](https://www.ic.plus/blu-ray-dvd-player/c-50.html) - [Soundbar](https://www.ic.plus/soundbar/c-53.html) - [Portable Radio](https://www.ic.plus/portable-radio/c-52.html) - [Brand](https://www.ic.plus/brand/c-808.html) - [Set Top Box Type](https://www.ic.plus/set-top-boxes/c-614.html) - [TV Size (Inches)](https://www.ic.plus/tv-size-inches/c-821.html) - [TV Resolution](https://www.ic.plus/tv-resolution/c-823.html) - [Smart TV](https://www.ic.plus/smart-tv/c-828.html) - [TV QTY of HDMI Input(s)](https://www.ic.plus/tv-qty-of-hdmi-input-s/c-829.html) - [TV QTY of VGA Input(s)](https://www.ic.plus/tv-qty-of-vga-input-s/c-831.html) - [TV Tuner](https://www.ic.plus/tv-tuner/c-832.html) - [TV Analogue Tuner](https://www.ic.plus/tv-analogue-tuner/c-834.html) - [TV Warranty (Months)](https://www.ic.plus/tv-warranty-months/c-836.html) - [Android](https://www.ic.plus/android/c-949.html) - [AV Mounting Solutions](https://www.ic.plus/monitor-tv-brackets/c-1.html) Show submenu for AV Mounting Solutions - 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