Sometimes we find a camera which is in a random subnet range that we cannot add to our recorder or even ping on the network, this guide shows how to access the camera once again
Please start with having your laptop or computer wired to the same network as the IP camera. If the camera is connected to the built-in POE switch on the back of the recorder, be sure to be plugged into the built-in POE as well.
To connect to an IP camera in a different IP range, you may need to change your IP address to be within the same network range as the camera. Here are some steps you can follow to change your IP address:
1. Open the "Network and Sharing Center" on your computer. This can usually be accessed from the Control Panel or by right-clicking on the network icon in the system tray and selecting "Open Network and Sharing Center."
2. Click on "Change adapter settings" on the left-hand side of the window.
3. Right-click on the network adapter that you want to change the IP address for and select "Properties."
4. Select "Internet Protocol Version 4 (TCP/IPv4)" and click on the "Properties" button.
5. Select the "Use the following IP address" option and enter an IP address that is within the same network range as the IP camera you want to connect to. This includes the same subnet mask and default gateway.
6. Save your changes and close all windows.
Once you have changed your IP address, you should be able to connect to the IP camera using its IP address.